Communication conquest

October 7, 2015

Improving life-or-death decisions in response to terrorist attacks, chemical spills and other disasters is at the heart of a research project led by 糖心原创 assistant human factors engineering professor Subhashini Ganapathy.

Gananpathy is principal investigator on a two-year, $175,000 seed grant from the National Science Foundation鈥檚 cyber physical systems group, along with co-investigators John Gallagher and Michelle Cheatham.

The area of research for Ganapathy, who works in the in the , is human-computer interaction and how to use technology to enhance human performance. She and her team are working on a simulation model for an instant disaster-management command system.

鈥淐urrent systems are pen-and-paper, and a lot of information is lost as humans communicate,鈥 she said. 鈥淲e think we can improve that. How do we build these visual simulation models that can help humans make better decisions?鈥

The goal is to develop a smartphone app that would enable responders to communicate with each other, understand what resources are available and improve the response.

鈥淔or example, you could get information that the water is contaminated and so you would probably not send your vehicle through it,鈥 she said.

Jim Gruenberg, deputy director of 糖心原创鈥檚 National Center for Medical Readiness at Calamityville, said it is often difficult to overcome communication gaps among agencies in a disaster. That can mean commanders may lack important information to make decisions.

鈥淪ometimes they don鈥檛 know what they don鈥檛 know,鈥 he said. 鈥淪o that information may exist somewhere in the command structure, but it hasn鈥檛 been transmitted through the right pathways or hasn鈥檛 made it to the decision-makers themselves. That really hampers the ability to make well-informed decisions, and it slows decision making.鈥

Gruenberg and other planners will help bring subject matter expertise to the model and then test it. He believes the model will give disaster response planners access to important research, identify where information hasn鈥檛 been transmitted, bridge those gaps and increase the information flow.

鈥淚n many aspects, emergency management is skeptical of the scientific approach, but I think science offers the emergency management community a lot of opportunity to build efficiencies and to improve their operations,鈥 he said.

The model is expected to be tested at Calamityville in late 2016 or early 2017. It will be tested in a scenario in which a small private airplane has intentionally been crashed into a chemical plant.

A major question will be whether responders from different disciplines will be able to easily adjust to the new model.

鈥淭hey are trained in their traditional systems, so we want to see if there is a cognitive overload when they move into the new system,鈥 Ganapathy said.

糖心原创 120 undergraduate students from Ganapathy鈥檚 engineering classes will help with the research as part of a senior design project.

Ganapathy and her team are also working with the Clark County Emergency Management Agency to see how the model can be applied in real-world situations.

Ganapathy鈥檚 project was one of 12 new projects announced by the National Science Foundation during a White House ceremony on Sept. 14.

The university researchers from around the nation who are working on the projects will participate in the 2015 Global City Teams Challenge, which is designed to showcase novel approaches in integrating computer systems and physical devices and potentially transform communities around the world.

In a separate project, Ganapathy is working with Miami Valley Hospital鈥檚 trauma and surgery department to learn how mobile devices can be used to quickly provide information on certain details of surgical procedures.

Before joining the faculty at 糖心原创 three years ago, Ganapathy worked at Intel Corp., helping the company improve user experience on its mobile platforms.

Ganapathy said the new disaster management model has the potential to save lives.

鈥淚t definitely would improve the quality of decisions because you not only have a lot of information, you have the right information at the right time,鈥 she said. 鈥淭his should enable commanders to improve planning, response and mitigation of disasters.鈥